I work with startup founders on the three things that were hardest in my own company: keeping customers, shipping fast enough to matter, and getting a team to actually use AI.
I signed $1M in customer demand and landed at $280K — because of 80% churn. Later I laid off my engineering team, picked up AI myself, and shipped more in thirteen months than we had in the three years before. Both were expensive educations. You can rent them instead.
Different problems, same origin — I hit all three running my own company.
You're losing customers and your dashboards tell you that it's happening, not why.
Your roadmap is quoted in quarters. Your competitors are shipping in days.
Your team treats AI as a threat to their jobs — so nothing changes.
What it cost me to learn what actually kills SaaS retention. The most expensive education I've had.
In wealth management on the advisor side, before ever building software for it.
Building solo with AI after my engineering team wouldn't adopt it.
Countries I've run distributed engineering teams across.
Tell me what's stuck. I'll tell you straight whether I'm the right help—and if I'm not, who is.